Instinct can now make phone calls
Instinct can now make phone calls for you.
Noah Shinn, founder of Instinct, on X · September 16, 2026
Instinct, the personal assistant you text or call, can now make phone calls on your behalf. Noah Shinn, Instinct's founder, announced the change on X on September 16th.
Instinct Concierge
“A white glove service meant to handle high-touch cases”
Noah Shinn, founder of Instinct, on X · September 16, 2026
The new service is called Instinct Concierge. Shinn describes it as a white glove service for high-touch cases, such as making phone calls and booking high-end services.
Calls it can make
Calls Concierge can make for you
- Book the restaurant with no online reservations
- Get on your dentist’s cancellation list
- Get that cable bill sorted out
Noah Shinn, founder of Instinct, on X · September 16, 2026
Shinn's examples are errands that usually take a phone call. Book the restaurant that doesn't take online reservations. Get on your dentist's cancellation list. Or get that cable bill sorted out.
Who gets it first
Concierge is rolling out to the early access group first.
Shinn says access will expand soon.
Noah Shinn, founder of Instinct, on X · September 16, 2026
On September 16th, Instinct began slowly rolling Concierge out to its early access group. Shinn says the company will be expanding access to more people soon.
What Instinct is
You text Instinct or call it.
It uses a phone and a computer the same way people do.
instinct.com
Instinct itself is a personal assistant with no new interface to learn. You text it or call it. It's trained to use a phone and a computer, the same way people use them.
What it connects to
Instinct connects to your apps and devices.
instinct.com
To understand what you're working on and what matters to you, Instinct connects to your apps and devices. That means your email, messaging, screen, audio and location.
Everyday tasks
It handles the small stuff of everyday life.
- Follows up on threads you’ve dropped
- Calls or texts you first
- Arranges a ride to the airport
- Books a handyman for your apartment
instinct.com
Day to day, Instinct follows up on threads you've dropped, calls or texts you without being asked, arranges a ride to the airport, and books a handyman for your apartment.
What early users did
Early users planned road trips, and one is planning a wedding.
Instinct is an invite-only beta.
Noah Shinn, founder of Instinct, on X · August 26, 2026
In the launch post on August 26th, Shinn wrote that early users planned cross-country road trips, bought groceries and concert tickets, and cancelled subscriptions. One is planning a wedding. Instinct is an invite-only beta.
What it can see
Instinct sees what you grant it.
That can include your messages and emails, and payment details or passwords you hand it so it can act for you.
instinct.com/privacy-policy
What Instinct can see depends on the permissions you grant. That can include your messages and emails, a payment card so it can book rides, and passwords so it can sign into accounts for you.