Instinct can now make phone calls for you with Instinct Concierge

1 month ago

Instinct, the personal assistant you text or call, can now make phone calls for you through a new service called Instinct Concierge. You'll learn what Concierge handles, who gets it first, what Instinct does day to day, and what it can see depending on the permissions you grant. https://x.com/noahrshinn/status/2100262985491231101 https://x.com/noahrshinn/status/2092691344456351744 https://instinct.com/ https://instinct.com/privacy-policy

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Chapters

  1. 0:00Instinct can now make phone calls
  2. 0:11Instinct Concierge
  3. 0:22Calls it can make
  4. 0:34Who gets it first
  5. 0:45What Instinct is
  6. 0:56What it connects to
  7. 1:06Everyday tasks
  8. 1:16What early users did
  9. 1:31What it can see
Show transcript
  1. Instinct, the personal assistant you text or call, can now make phone calls on your behalf. Noah Shinn, Instinct's founder, announced the change on X on September 16th.

    Slide text

    Instinct can now make phone calls for you.

    Noah Shinn, founder of Instinct, on X · September 16, 2026

  2. The new service is called Instinct Concierge. Shinn describes it as a white glove service for high-touch cases, such as making phone calls and booking high-end services.

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    “A white glove service meant to handle high-touch cases”

    Noah Shinn, founder of Instinct, on X · September 16, 2026

  3. Shinn's examples are errands that usually take a phone call. Book the restaurant that doesn't take online reservations. Get on your dentist's cancellation list. Or get that cable bill sorted out.

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    Calls Concierge can make for you

    • Book the restaurant with no online reservations
    • Get on your dentist’s cancellation list
    • Get that cable bill sorted out

    Noah Shinn, founder of Instinct, on X · September 16, 2026

  4. On September 16th, Instinct began slowly rolling Concierge out to its early access group. Shinn says the company will be expanding access to more people soon.

    Slide text

    Concierge is rolling out to the early access group first.

    Shinn says access will expand soon.

    Noah Shinn, founder of Instinct, on X · September 16, 2026

  5. Instinct itself is a personal assistant with no new interface to learn. You text it or call it. It's trained to use a phone and a computer, the same way people use them.

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    You text Instinct or call it.

    It uses a phone and a computer the same way people do.

    instinct.com

  6. To understand what you're working on and what matters to you, Instinct connects to your apps and devices. That means your email, messaging, screen, audio and location.

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    Instinct connects to your apps and devices.

    Email Messaging Screen Audio Location

    instinct.com

  7. Day to day, Instinct follows up on threads you've dropped, calls or texts you without being asked, arranges a ride to the airport, and books a handyman for your apartment.

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    It handles the small stuff of everyday life.

    • Follows up on threads you’ve dropped
    • Calls or texts you first
    • Arranges a ride to the airport
    • Books a handyman for your apartment

    instinct.com

  8. In the launch post on August 26th, Shinn wrote that early users planned cross-country road trips, bought groceries and concert tickets, and cancelled subscriptions. One is planning a wedding. Instinct is an invite-only beta.

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    Early users planned road trips, and one is planning a wedding.

    Instinct is an invite-only beta.

    Noah Shinn, founder of Instinct, on X · August 26, 2026

  9. What Instinct can see depends on the permissions you grant. That can include your messages and emails, a payment card so it can book rides, and passwords so it can sign into accounts for you.

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    Instinct sees what you grant it.

    That can include your messages and emails, and payment details or passwords you hand it so it can act for you.

    instinct.com/privacy-policy

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